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Advertisement Detail Request for Proposal Fast Track Adjusting Services Advertisement Number: 18-0025 Version Number: 000 Advertisement Begin Date/Time: 04/16/2018 - 05:04 P.M. Advertisement End Date/Time: 05/17/2018 - 05:04 P.M. Mod: 04-16-2018 05:04:44 Last Edit: Monday, April 16, 2018 at 05:04:44 P.M.
Citizens Property Insurance Corporation (Citizens) is seeking Proposals from Vendors capable of providing Fast Track Adjusting Services in response to catastrophic events. Vendors providing the Services will be responsible for contacting policyholders and completing fully scoped and notated Xactimate estimates (Completed Packages) for low severity claims that are reasonably suited for investigation, scoping, estimation, and settlement over the phone without the need for physical inspection (Fast Track Claims). Vendors must also provide bi-lingual Adjusters (fluent in English and Spanish) to support a minimum of ten percent (10%) of assigned claims volume. Citizens will process Vendor’s Completed Packages and will remain responsible for updating reserves, written communications to policyholders, and processing and issuing payments. Vendors will also be required to maintain ownership, a lease, or other contractual arrangement for Office Space that is fully equipped and ready for all Services within 72 hours’ of a catastrophe deployment notice from Citizens. The Office Space must be sufficient to house and support all of Vendor’s Committed Adjusters within that 72 hour timeframe. Citizens does not guarantee Vendors any volume of work assignments or minimum compensation. All Vendors should familiarize themselves with all requirements of this solicitation before submitting a Proposal. https://www.citizensfla.com/web/public/solicitations Please refer to the solicitation documents which can be found at the link above for additional information and important dates.
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