Next Generation Vendor Information Portal (VIP)
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solicitations are now advertised in Next Gen VIP at
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information posted prior to March 28, 2022.
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Department of Children and Families
Request for Proposal
Customer Authentication Services
Advertisement Number: DCF RFP 2021 025
Version Number: 003
Advertisement Begin Date/Time:
08/30/2021 - 05:00 P.M.
Advertisement End Date/Time:
01/14/2022 - 05:00 P.M.
Mod: 10-13-2021 11:58:08
Wednesday, October 13, 2021 at 11:58:08 A.M.
Information technology consultation services
10/13/2021: Addendum No. 2 and the Written Inquiry Responses are forthcoming
09/24/2021: Addendum No. 1 is posted.
The Department of Children and Families (Department), Office of Economic Self-Sufficiency (ESS), is issuing this solicitation to interested parties for the purpose of obtaining a customer authentication and identity verification solution to allow ESS to streamline eligibility processes for the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and Medicaid. The Department seeks a qualified solution provider with the experience to effectively develop an innovative real-time, online customer authentication and identity verification solution to validate an applicant's identity when applying for public assistance benefits. The Department desires a turnkey solution that will authenticate applicants who submit an online application for public assistance benefits and ensures that the applicant is the person applying.
indicates a required (not withdrawn) file
Request for Proposal
will be opened at the below address at
October 12, 2021.
Please direct all questions to:
Phone: (850) 717-4352
2415 North Monroe Street
Any person with a disability requiring special accommodations at the pre-solicitation conference and/or bid/proposal opening shall contact purchasing at the phone number above at least five (5) working days prior to the event. If you are hearing or speech impaired, please contact this office by using the Florida Relay Services which can be reached at 1 (800) 955-8771 (TDD).
The Department reserves the right to reject any and all bids or accept minor irregularities in the best interest of the State of Florida.
Certified Business Enterprises are encouraged to participate in the solicitation process.
For questions on a specific bid advertisement, contact the
agency advertisement owner. Advertisements include the contact
information for the agency advertisement. The agency advertisement
owner is the point of contact for vendors with specific questions.