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Report Number: 2007-086
Report Title: Office of Insurance Regulation - Professional Liability Claims Reporting System - Operational Audit
Report Period: 03/01/2004-02/28/2006 and Selected Actions through 10/12/2006
Release Date: 01/24/2007

In audit report No. 2005-031, we disclosed concerns relating to the accuracy and completeness of the Closed Claim Database (CCD) maintained by the Office of Insurance Regulation (OIR).  Our follow-up audit for the period March 1, 2004, through February 28, 2006, and selected actions through October 12, 2006, disclosed that the OIR has taken steps to implement the recommendations of audit report No. 2005-031.  However, additional actions were necessary:

Finding No. 1:       The OIR has been unable to resolve issues relating to missing and erroneous data in the Professional Liability Claims Reporting (PLCR) System.

Finding No. 2:       The OIR should continue efforts to implement procedures to detect unreported closed claims.


The Commissioner's response is included at the end of this report as Appendix A.