Summary

Our audit focused on management controls related to the implementation of the PeopleSoft financial aid module at the University of Central Florida (University) during the period January 1999 through December 2002 and selected University actions taken from September 1997.  The financial aid module is a part of the PeopleSoft Student Administration system.  The University has also implemented the PeopleSoft Human Resources and Financials systems.

Certain deficiencies were noted in the University’s implementation controls and in the management of certain post-implementation issues.  Specifically, these deficiencies included:

Finding No. 1:  Staffing problems existed in the implementation project, resulting in cost overruns and time delays.

Finding No. 2:  The University’s implementation of the financial aid module contributed to significant delays in the Fall 2002 financial aid disbursements. 

Finding No. 3:  Contrary to the University’s policies and procedures, written functional user approval/acceptance of program changes was not always obtained. 

Finding No. 4:  Improvements were needed in certain security controls protecting the financial aid system. 

The University Chief Audit Officer’s response to the audit findings and recommendations is included in the report on the Auditor General Web site.