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Next Generation Vendor Information Portal (VIP)
 
The Next Generation Vendor Information Portal (VIP) is live! State of Florida solicitations are now advertised in Next Gen VIP at https://vendor.myfloridamarketplace.com. The Vendor Bid System now only serves as a historical record of advertisement information posted prior to March 28, 2022.
 
For training materials and more information on the Next Gen MyFloridaMarketPlace project, visit our webpage at https://dms.myflorida.com/nextgenmfmp.
 


Advertisement Detail

 
St. Johns River Water Management Dist
Invitation to Bid
ORACLE PRODUCT TECHNICAL SUPPORT
Advertisement Number: 34465
Version Number: 000
Advertisement Begin Date/Time: 05/10/2019 - 02:00 P.M.
Advertisement End Date/Time: 06/20/2019 - 02:00 P.M.

Mod: 05-09-2019 08:05:06
Last Edit: Friday, May 10, 2019 at 12:00:00 A.M.


 
Commodities:
80101507 Information technology consultation services
81111501 Mainframe software applications design
81111805 Proprietary or licensed systems maintenance or support
81112202 Software patches or upgrades
81112205 Database management system software maintenance
81112206 Information retrieval or search software maintenance
81112209 Development software maintenance
81112210 System management software maintenance
81112211 Enterprise resource planning software maintenance
81112212 Customer relationship management software maintenance
81112214 Content authoring and editing software maintenance
81112215 Content management software maintenance
81112218 Network application software maintenance
81161501 Software application administration service

 
The District is seeking a firm to provide technical product support for the District’s licensed Oracle software. Services the selected vendor shall include, but are not limited to:

• Knowledge, understanding and experience with the licensed products

• Installation and software upgrade support

• Capable of providing 24/7/365 technical support

• Provide best practice recommendations and guidance

In addition, Respondent must provide documentation that explains its methodology for supporting its clients in the following areas:

• Managing and applying future product upgrades and patches

• Security vulnerabilities and related issues

• Accessing technical documentation on Oracle products owned by the District without access to Oracle Support

The District has acquired various Oracle technology software products since 2000 to support its mission. Oracle software products currently is use are: Database, Business Intelligence, WebCenter, WebLogic and Internet Application Server, and Enterprise Content Management. The Oracle technology products are used to primarily support internally developed applications for staff and public users. Most applications are database centric, typically three tiers, developed and maintained by in-house staff and deployed to on-site installations. This Agreement may be renewed up to three additional 12-month terms by the mutual and written consent of each party.

Invitation for Bid packages may be obtained from Onvia DemandStar (www.demandstar.com) or the District by calling or emailing Wendy Cox at (386) 329-4118 or wcox@sjrwmd.com (email preferred please include company name, contact, address, and contact information in the email to keep you informed of future revisions and addendums.
 
Invitation to Bid will be opened at the below address at 02:00 P.M., June 20, 2019.
 
Please direct all questions to:
Wendy Cox
Phone: (386) 329-4118
FAX: (386) 329-4546
 
4049 Reid Street
Palatka FL, 32177
 
Email: wcox@sjrwmd.com
 
Any person with a disability requiring special accommodations at the pre-solicitation conference and/or bid/proposal opening shall contact purchasing at the phone number above at least five (5) working days prior to the event. If you are hearing or speech impaired, please contact this office by using the Florida Relay Services which can be reached at 1 (800) 955-8771 (TDD).
 
The Department reserves the right to reject any and all bids or accept minor irregularities in the best interest of the State of Florida.
 
Certified Business Enterprises are encouraged to participate in the solicitation process.
 


For questions on a specific bid advertisement, contact the agency advertisement owner. Advertisements include the contact information for the agency advertisement. The agency advertisement owner is the point of contact for vendors with specific questions.

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